You have the right to return your order untill 14 days after receipt without giving any reason. You have after cancellation again 14 days to return the product. You will then be credited with the full order amount. The costs for returning from your home to the webshop are for your own account. These costs are approximately 6.95 euros per package, for the exact rates consult the website of the carrier. If you make use of the right of withdrawal, the product will be returned to PosterJunkie with all accessories and – if reasonably possible – in the original condition and packaging.
To use this right you can contact us via firstname.lastname@example.org. We will then refund the order amount due within 14 days after registration of your return if the product has already been returned undamaged and in good order.
If you want to exchange or return one or more posters, this is no problem. You can send an email for this email@example.com with a return request. State your name and your order number in your e-mail.
Have you received a damaged product?
Report the damage on firstname.lastname@example.org and send some photos of the damage. After the photos have been received and it has been established that the damage has been caused by the client, the order will be put back into production and you will receive it within 7 working days.
If you have a complaint about one of our products, please contact us and we will come to a good solution together.